To safeguard customer data security and proactively combat telecom fraud, Shun Hing Electric Service Centre announced a comprehensive upgrade to its communication security. The company has officially implemented the "#ShunHing" Short Message Sender Registration Scheme for SMS, alongside the official "Blue Tick" business verification badge on WhatsApp.

Moving forward, all official one-way SMS messages sent by Shun Hing Electric Service Centre will strictly display the sender name starting with "#ShunHing". Concurrently, the company’s official WhatsApp account has been awarded the verified "Blue Tick" badge. This "Dual Official Verification" signifies that both digital communication channels have passed rigorous real-name authentication by the Office of the Communications Authority (OFCA) and the respective platform. Customers and the public can now read these messages with complete peace of mind.

Three Secure Channels for Warranty Renewal

To ensure customers can manage their warranty renewals safely and confidently, the Maintenance Department of Shun Hing Electric Service Centre issues renewal invitations exclusively through the following three verified channels:

• SMS Notification: Sender identity is strictly displayed as "#ShunHing".

• WhatsApp Message: Verified by the official "Blue Tick" business badge next to the account name.

• Physical Mail: Traditional printed notifications delivered via post (please refer to the image below for details).

Shun Hing Electric Service Centre always prioritizes cybersecurity. By combining government- and platform-verified "Dual Authentication" digital channels with traditional postal mail, the company establishes a robust security framework, ensuring a safe and worry-free experience for customers handling warranty renewals.