| Read more |Following the recent cybersecurity incident, data potentially involved includes names, phone numbers, email addresses, and billing or mailing addresses, etc. However, we have no evidence at this time to suggest that any of these data have been misused. To help protect the personal data, it is important for concerned parties to take various precautions to strengthen security. It is advised to regularly monitor the email or account activity for any unusual login attempts, ensuring that unauthorized access is detected quickly. Please remain cautious of unsolicited or suspicious calls, text messages, or emails. Avoid clicking on unknown links, opening questionable attachments, or sharing personal information and stay vigilant against phishing attacks and other fraudulent activities. Please be informed that the PanaClub system has been suspended. As the system is not in operation, there is no need for members to reset their PanaClub login credentials or take any further action regarding their account access. Shun Hing Group strongly condemns all forms of cybercrime and remains committed to collaborating fully with law enforcement agencies. To ensure the safety of customer information and maintain service reliability, the Group has already implemented robust countermeasures and upgrades to its cybersecurity defenses to prevent similar incidents in the future. If any concerned parties would like to check whether their information has been affected by the cybersecurity incident, please provide the name, telephone number and email address, and send them to the dedicated incident email address at cybersec@Lfile.shunhinggroup.com for inquiry.

| Read more |To safeguard customer data security and proactively combat telecom fraud, Shun Hing Electric Service Centre announced a comprehensive upgrade to its communication security. The company has officially implemented the "#ShunHing" Short Message Sender Registration Scheme for SMS, alongside the official "Blue Tick" business verification badge on WhatsApp. Moving forward, all official one-way SMS messages sent by Shun Hing Electric Service Centre will strictly display the sender name starting with "#ShunHing". Concurrently, the company’s official WhatsApp account has been awarded the verified "Blue Tick" badge. This "Dual Official Verification" signifies that both digital communication channels have passed rigorous real-name authentication by the Office of the Communications Authority (OFCA) and the respective platform. Customers and the public can now read these messages with complete peace of mind. Three Secure Channels for Warranty Renewal To ensure customers can manage their warranty renewals safely and confidently, the Maintenance Department of Shun Hing Electric Service Centre issues renewal invitations exclusively through the following three verified channels: SMS Notification: Sender identity is strictly displayed as "#ShunHing". WhatsApp Message: Verified by the official "Blue Tick" business badge next to the account name. Physical Mail: Traditional printed notifications delivered via post (please refer to the image below for details). Shun Hing Electric Service Centre always prioritizes cybersecurity. By combining government- and platform-verified "Dual Authentication" digital channels with traditional postal mail, the company establishes a robust security framework, ensuring a safe and worry-free experience for customers handling warranty renewals.

| Read more |With a new look, Shun Hing Electrical Service Center and PanaShop continue to provide you with the best service. Come in and experience our new look and stay tuned for the latest promotions! Sales hotline：(853) 2852 6286 Maintenance hotline：(853) 2836 2928 Service Hours: Monday to Friday: 09:00 – 18:00 Saturday (Sales) : 09:00 – 15:00 Saturday (Maintenance) : 09:00 – 12:00 Sunday and Public Holidays: Closed Address: Unit F, 2nd Floor, Keck Seng Industrial Building (Phase 1), 149 Rua de Manuel de Arriaga, Macau Shun Hing Electirc Service Centre Ltd. Macau PanaShop

| Read more |To provide more efficient service, you can now register the warranty for your Shun Hing agented product via website anytime, anywhere. Online Product Warranty Registration : https://forms.gle/8dVbcXQpQNJp6rTt9 Exclusively for handling warranty registration for your Shun Hing agented product. Online Warranty Registration Steps: Click the link https://forms.gle/8dVbcXQpQNJp6rTt9 Fill in the required information Confirm and submit(Upon submission, the system will complete the registration automatically. No confirmation message will be sent.) Important Notes: Please keep the original purchase invoice and warranty card for future maintenance and repairs.