信興電器服務中心為信興集團營業公司所代理之產品提供維修及保養服務。除維修保養服務外，我們還提供有關電子電器產品及設備之安裝工程服務。

按策略性領導方向的指引，我們的使命是要為顧客提供親切、快捷、適時及妥當的優質服務，以便與顧客建立長遠的關係，發揮競爭優勢。

We believe that this could be achieved by our quality-committed and responsible employees, with sense of urgency and helpfulness, through the following:

• Listening to customer’s opinions
• Follow up customer’s needs and expectations
• Appropriate training, communication & development of employees
• Fostering the spirit of continuous improvement
• Promotion of team work and knowledge sharing
• Implementation of total quality management

Customers are the most important asset in our business. Our objective is to continuously improve our quality of service to achieve 100% customer satisfaction.

Besides, we are committed to implement an Environmental Management System in accordance with ISO14001 standard through the following environmental conservation principles:

• To comply with all applicable environmental legislations and other regulations.

• To review the environmental objectives on a regular basis and to strive for continual improvement in the environmental management system.

• To prevent pollution and minimize waste production through the acts of “reducing”, “reusing”, “recycling” and “replacing”.

• To enhance environmental awareness among staff through the provision of appropriate training.