Service Questionnaire (For Carry-in Service)

Customer Service Centre Kwai Chung Causeway Bay Yaumatei Macau   Service Order / Invoice No* Fee Charged (if any)* Product* Model No.* A. What is the purpose of this visit?*   Repair Purchase Others (Please Specify)     B. What is your opinion on the following areas?   Very Satisified   Satisfied   Dissatisfied   Very Dissatisfied                       1. Manner of staff at service counter                                         2. Time to wait for service                                         3. Manner of staff of spare parts hotline                                         4. Explanation of the repair / charge items                                         5. Repair result                                         6. Location of our customer service centre                                         7. Our service compared to other similar companies                   C. Appreciation / Comments   Title* -- Please Select -- Mr Ms Mrs Dr Prof     Customer Name*     Daytime Contact No.*     # Please "submit" the completed questionaire to us. Thank you for your valuable opinion. *  Information must be filled in